Support

Get help with your PingNodes workspace, integrations, alerts, or billing.

Contact Support

Email our support team for help with your workspace, integrations, alerts, or billing.

Include your workspace name, a short issue summary, the approximate time of the incident, and any relevant alert or error reference. Never send API keys, passwords, secrets, or private tokens.

Other ways to get help

FAQ
Quick answers on billing timing, plans, and security
Documentation
Guides and architecture reference
Email
support@pingnodes.com
Status
PingNodes self-monitoring watches the platform health.

Service notes

Monitoring runs on configured schedules, so alerts may not be instantaneous. Telegram and email delivery also depend on the availability of those external services.

Need help?

Contact the PingNodes support team for assistance with your account, workspace, monitoring, billing, or other service issues.